Because they absorb the solar radiation before it passes through and needs to be reflected out, they keep the interior much cooler. Watch the shades when you are operating them. An outdoor shade should be retracted in windy conditions. (App is free, but you must purchase the TaHoma transmitter). If it is determined that a factory defect caused it, if reported before 60 days from receipt of the original order, replacement parts and shipping are free. Do Not Use Detergents. We can even feel it is cooler inside the house too. Side rails must be plumb and parallel. Light vacuuming initially to remove the airborne particles followed by cold water with a mild non-ammoniated liquid detergent on a standard sponge. I will recommend your product to anyone who has an interest. Rinse thoroughly with water. Therefore you need to be certain that any slight variations occurring between the actual color, and the representation on our website, will be acceptable. In some states, exclusions for incidental or consequential damages are not allowable. Sensors automatically retract shades between 6-31 mph, Sensors plug into a grounded outlet, set limit stops with any XQ5 remote, Locate sensor at least 24 away from the motor and up to 30 away, Requires the SOL one channel remote to turn sensor function on and off. Do not scrub the surface. NEVER use a Windex-type ammonia cleaner. Withstands winds up to 50 mph(free standing) There is a 1/8 gap between the side channel and the fabric on each side. Dear Debby, Discontinued components or color selections will be replaced with the closest equivalent current product. Comes standard with a 9 power cord (24 can be ordered). If reported 61 days or more after receipt of original order, replacement parts are free BUT YOU PAY SHIPPING. 7. 5. The brackets easily mount directly onto the housing box making installation a breeze. If you need to reset the motor you will have to press a button on the motor head itself, so its not recommended for hard to reach areas. *Shades larger than 120 wide x 117 high will require a horizontal sonically welded seam approximately tall. Full CITADEL Use & Care Instructions Dry by hanging the shade in a rolled-down position. There is a 1 1/8 gap on the motor side, and a 1 1/2 gap on the idler end. We do not employ installers. We will deduct 3/4 from your narrowest width to allow for fastening housings and L mounting channel thickness. Another solution is to lower the shade until the roller is exposed. Damage caused by weather (wind or temperatures that the product is not designed for). Darker colors on the exterior absorb more light and are therefore 10% more effective than light colors against the heat. The new Snap Cover is purely decorative and can be removed if you are installing into stone. Thanks for a truly great product. The gap on both sides is 1 1/2 on each side. We received our shades last week, and got them installed over the weekend. Commercial applications carry a five year warranty on both fabric and moving parts. Seams opening 3. Shades must NOT be left down in winds greater than the product is rated for. *Since it is very pliable, vinyl can easily be scratched. Karen and Carla were TERRIFIC when we had questions about the Mylar shades for our severe glare problem. Once or twice a year is usually sufficient; apply when vinyl appears dull. General guidelines: Fabric width varies depending on lift system and headrail option. (Do not use paper towels). When it is rolled up, it is hardly noticeable. If motor fails in the first 60 days, we will send you a new motor and label for sending the bad motor back no charge. If you want nighttime privacy try the CITADEL Blackout shades. Replacement parts are sent Ground. Gap on Crank side is 1 7/8, gap on idler end is 1 1/2. Best solution is to remount the brackets so the shade will be level. We will take your credit card information, which will only be used if the defective motor does not come back, or if it is found that the motor was damaged by water or other abuse. I thought I would let you know that last summer when the temp was 100 plus outside my husband measured the temperature of the glass of the west facing slider with an infared thermometer then we pulled the transparent solar shade and measured again and there was a 30 degree difference. RollEase Motor Warranty: Rollease warrants its battery powered DC motors to be free from defects in materials and workmanship for 5 years when installed properly and operated under normal use from the date stamped on affixed label on each device. Download Full Somfy Warranty, WARRANTY PERIOD AND TERMS FROM DATE OF SHIPMENT 1st Year: Full Replacement 2nd Year: Charged 1/3 of current cost 3rd Year: Charged 2/3 of current cost, COVERED: 1. Depth required for a flush mount depends on the headrail option chosen. RollApp only works with Google Home and Amazon Alexa. OEM disclaims all other warranties, whether arising by law or otherwise, including but not limited to the implied warranties and fitness for a particular purpose. To spot clean, use a cloth or sponge dipped in a light solution of lukewarm water and clear dish detergent and lightly. Once the wind speed has lowered to below your setting and has remained lower for 20 minutes, you will be able to control your shade with your remote. You can program up to 6 groups of 15 channels each. Clean the surface carefully to make sure there is nothing abrasive on the clear vinyl window by flushing with clear water. Get daytime privacy with full vision out. Stop the shade if it is not operating correctly. Caution needs to be exercised when working with the material.*. The bungee cords work well to hold them down against the wind. Easy shade controls with UP, STOP, DOWN and PRESET buttons. Ive enclosed a couple photos of the screens taken at 4pm with the hot, bright sun blasting away, but is nice and shady and cool on the patio, thanks to North Solar Screens shades! The 3% openness Grande Shades were absolutely the right choice for the hot bright Texas sun. Chestnut 3% Openness, Bronze Housing & Sidetracks, Dark Bronze 10% Openness, Bronze Housing & Rails, Dark Bronze 5% Openness, Bronze Housing & Rails, Carbon 3% Openness, White Housing & Rails, White/Gray 3% Openness. Use a mild soap (like lux or Ivory) mixed with lukewarm water. Thank you all. Before using anything stronger than mild detergent and lukewarm water, test an unobtrusive corner of the shade. Identifying Wind Speed, Maximum Dimensions: Operate the shade slowly to be sure the roll is correct; stop at once if the material runs to one side. Motors sync with the app without using another transmitter. Carla, All wood alloy and faux wood slats carry a five year warranty. Stop and raise the shade again to re-engage the fabric and lower again. it looks great. For Vinyl Fiberglass Available in8 colors: Gray, Black, Bronze, White, Ivory, Light Beige, Dark Beige, & Sand, Snap Track Cover is removable (good if you are embedding into stone.). Exposed Roll, crank: Fabric is 4 narrower than the brackets. If you have trouble with your motor, contact North Solar Screen and let us have you work with Tech Support. Side rails must be plumb and parallel. For a flush mount 5 1/2 . It will retract when light dims because of nightfall, clouds, shadows trees etc, If sun sensor has lowered shade but wind exceeds your setting the wind sensor will override the sun sensor and raise the shade, Once wind is reduced to below your setting for 15 minutes with sun shining on the sensor, the shade will lower, Passing clouds could possibly raise and lower shade many times a day with the wind sensor also raising it for wind, You may disconnect the sun sensor and operate it manually, but you cant disconnect the wind sensor as the shade will search for a signal from a disconnected wind sensor every hour and behave erratically, Requires Soliris hand- held remote to set sun sensor which can also be used to program limit stops (wall mounted remotes cant do it), These are solar powered so no need to plug in sensors, Set rain sensor from condensation/fog to heavy rain; snow will also activate it. Housing box and side rails must be mounted flush with each other. North Solar sent us samples quickly, and answered all our questions about using these shades in the unconventional way we had in mind. We may require you to speak to factory personnel for assistance troubleshooting to determine what parts need replacing or if the product needs to be remade. North Solar Screen, LLC. will not assume responsibility for any labor installation problems, whether measuring or installing,( including NBI and including the installation of in-warranty replacement parts.) You can roll your shades UP when it is windy, but NOT DOWN! The tracks must be hosed down on a regular basis to make sure they are clear of dirt and debris before lifting or lowering the shade, or it will not function correctly. , The installation went smoothly. For low light areas try the externally mounted bracket system. For inside frame/under mount give us your opening dimensions. We will warranty batteries for up to 3 months from date of purchase; batteries are not covered by the 5 year warranty. Not doing so will void the warranty. 5 channel remote & timer control a group of motorized exterior shades. Dear Debby, Look for electronic anti-static sprays such as 3M and Endust for Electronics, available at home improvement centers, hardware stores and cleaning supply companies. This Warranty is exclusive and in lieu of all other obligations, liabilities or warranties. We sensed this is how everything would be when the order first arrived. Do this on small surfaces to ensure shade is completely dry before re-rolling back around the tube, otherwise permanent marking of the film surface may occur. Housing box, crank: Fabric is 3 3/4 narrower than the housing box. Therefore you need to be certain that any slight variations occurring between the actual color, and the representation on our website, will be acceptable. 14w x 12h (168w x 144h) Power cords & plugs come separate to cut to the appropriate length. Your check and double check system proved the order could be made without error the first time. The darker the material, the less visible the seam. The warranty herein is in lieu of all other warranties, oral or written, express or implied, including but not limited to the implied warranties of fitness for use. Both situations must be addressed within a week or the fabric may develop a memory for the wrong position (hour glassing if allowed to hang free, or the zipper folding over) and will require purchase of a replacement panel. The quality of the SilverScreen Shade was much greater than we had expected. Expedited shipping for replacement parts. They were received in perfect condition and the measurements were exactly as ordered. Do not use harsh detergents or abrasive soaps as they can ruin the surface. Determined upon the shade material of choice there are two different ways to clean your indoor shades. We do not take returns on custom cut shades.). I like the way the shades look and operate. Sun sensor raises shade when it senses enough light, or lower when senses not enough because of nightfall, clouds, shadows from trees, etc. Due to these variations we recommend that when identical products and colors are to used for more than one opening, that they all be ordered at the same time. Compatible with IOS 11.0+ and Android 7.0+, Works with with Amazon Alexa, IFTTT, Phillips Hue, Samsung SmartThings, and Google Assistant, Compatible with most third-party systems such as Control4, Crestron, Savant, Elan, RTI, URC, and Brilliant, Maintains motor/device settings even during a power failure, Requires regular radio hand-held remote for initial programming and to set limit stops, Must be within range of 25-35ft from shade; Somfy recommends at least one TaHoma interface per room or zone, and up to 10 gateways in one home to increase the range, TaHomas performance is directly related to health and reliability of the WiFi network, Create scenes by grouping multiple channels together; create schedules by setting one or more scenes on a timer. This warranty does not cover variation in color, grain, or texture in natural wood products nor excessive warping of wood slats in high humidity areas. The warranty does not include any conditions or damages resulting from accidents, alterations, misuse, abuse, misapplication, improper handling, installation, repairs, operation or cleaning, exposure to any and all natural and manufactured excessive heat sources.
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