We have more than 70 million property reviews, all from real, verified guests. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Good Morning We do not know when the indoor pool will be opening WARNING DO NOT BOOK THIS HOTEL AND IF YOU HAVE CANCEL Their employees are scammers and liars. Guests submit their subscores and their overall scores independently theres no direct link between them. We offer beach chairs and umbrellas. language, whether its just a rating or contains comments as well, etc.). Name calling or harassment will not be tolerated by or from anyone on my staff or TO anyone on my staff, EVER. That night the email never came so I called the next day around the same time and spoke with a woman named Martha because they told me Raquel was off . Sounded great. ALL the in-house and on-line booking reservations were reviewed and more than five employees were involved in this search. Booking.com does not accept responsibility or liability for any question or answers. It says its non refundable however if one needs to cancel would they give a credit toward another booking? Each review score is between 1 and 10. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. fall and summer love them both, Love the location. If anything, the management company, owners and I place the highest priority on our high integrity and credit worthiness.We NEVER EVER take ANY credit card payment or ASK for card information before ALL the potential guest's information is thoroughly taken and reviewed. The area is a shopper's paradise, featuring everything from high-end women's fashions to laid-back beach gear, homemade sweets and fantastic beach souveniers to bring home with beautiful memories. The Ice Cream Machine company is planning on bringing it out mid May. Ashley said she will take down all my information and make sure we get the reservation tomorrow and that she does see something all of a sudden in the system but it needs to be approved by her manager because the price was different from what I was originally quoted. The room was clean and comfortable., I loved that we were on the beach. Special requests cannot be guaranteed and may incur additional charges. The views were fantastic. Please dont include personal, political, ethical, or religious commentary. Martha said she had no Information of my reservation nothing with my name or my husband's name was in the system or my email but not to worry she will rebook me . I canceled my credit-card because I feel that Raquel Martha and Ashley could be scamming people for credit-card information.More. As the General Manager, I make every attempt possible (within reason), to make sure that each and every guest is happy and satisfied with his/her visit.Of course, this is not always possible, but have to admit, my batting average is pretty good!Thank you very much! Review tags are currently only available for English language reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The location is wonderful. we have been staying here for a number of years. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. She immediately asked me for my credit-card info and proceeded to book me 2 king suites on the 1st floor and for my inconvenience they will be next to each-other and assured me this was all taken care of .She said I would-be receiving an email to confirm all of this in the next 15 minutes. She immediately asked me for my credit-card info and proceeded to book me 2 king suites on the 1st floor and for my inconvenience they will be next to each-other and assured me this was all taken care of .She said I would-be receiving an email to confirm all of this in the next 15 minutes. Cancellation/prepayment policies vary by room type and provider. The rooms are clean and updated. Apparently I wasn't clear enough.To review, what I said when we spoke: CHECK-IN TIME is 3 PM but, we are more than happy to give our guests an early check-in if at all possible (makes wait time for later guests & us, much easier).However, I cannot imagine how any of the front desk staff could have possibly "promised" you an early check-in on a weekend when every room was booked! Location on the beach and close to shops and dinning. They're also applicable regardless of the comment's tone. Additional sorting options might be available (by type of traveler, by score, etc). Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Montauk Blue Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. To edit a review youve already submitted, contact our Customer Service team. Montauk Downs and Montauk Airport are each less than 5 miles from the Montauk Blue Hotel. To scrutinize the housekeepers as they are working and to note, "no visitors" in office, does not equate to "My room should be ready, before any one else, so why isn't it"?As I explained to you, the rooms get cleaned on a rotational basis. Respect the privacy of others. Hot tub/jacuzzi is closed from Thu, Jun 04, 2020 until Thu, Dec 31, 2020, Swimming pool #1: Closed from Thu, Jun 04, 2020 until Thu, Dec 31, 2020. Upon check-in photo identification and credit card is required. Try again. Guests are required to show a photo ID and credit card at check-in. Montauk features some of New York's most beautiful beaches, situated at the eastern-most end of Long Island. Guests loved walking around the neighborhood! Rooms are clean and a good size with real doors on the bathroom (vs. pocket doors). Your current currency is U.S. Dollar, Choose your language. Yes, rules and regulations apply. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. The bathroom had a broken tub knob and was old/dated. This totally incorrect and inflammatory/derogative adjective is 100% incorrect! Your question will be published on Booking.com after it's approved and answered. I have spent many hours investigating the background and veracity of this review. Montauk Blue Hotel is located at 108 South Emerson Avenue, 0.6 miles from the center of Montauk. the hotel is right on the beach, but walking distance to the town. Had a few snags with the room, but Priscilla the hotel manager, took excellent care of us. Your current language is English (US), 108 South Emerson Avenue, Montauk, NY 11954, United States of America. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. No call so we stopped back at 230. Comfy bed, great shower, ease getting to beach and town, quiet and relaxing. the hotel is right on the beach, but walking distance to the town. Only a customer who booked through Booking.com and stayed at a specific property can write a review. This lets us know our reviews come from real guests like you. Is the indoor pool open and the ice machine. Many different travel sites will offer discounts or deals at different times for rooms at Montauk Blue Hotel and KAYAK will provide you with prices from a huge range of travel sites. Rooms are clean and a good size with real doors on the bathroom (vs. pocket doors)., right on the beach! Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). At this moment we do not know if the pool will be open for 2021. Office was busy and keys being handed out. the beach chairs and umbrellas are complimentary, Yes, it is open upon request from 10am-6pm, Hi, With a totally full house, it's impossible to tell precisely when a guest will check out & a room will then,be ready for cleaning; sometimes it's earlier than 11 am but, sometimes it's later. Can we still use the pool and lobby bathroom after checkout? we are not responsible for any beach fires. Martha said she had no Information of my reservation nothing with my name or my husband's name was in the system or my email but not to worry she will rebook me . Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Rooms not assigned ahead due to things changed per younger girl. Yes, Montauk Blue Hotel has a pool onsite. Get instant confirmation with FREE cancellation on most rooms! It was casual and low key which was nice. Certain services and amenities may be reduced or unavailable as a result. Youll have a private room with all the hotels amenities. Love the motel room and town of Montauk. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Lady said rudely, we have until 4 to check in. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. WiFi is available in public areas and is free of charge. Actual travel distances may vary. * Stayed with 4 friends and while the room was very clean and location couldn't be better, it was tight for 4 women. Then she scrambled to find a room. Staff was great (Carolina). I said it was fine and she Told me I Would-be getting an email to confirm my reservation. Obviously this is something we have no way of knowing in advance, and of course, rooms cannot be cleaned if there is a guest; therefore, some rooms will be ready sooner than others.Also, availability of any room, when we are completely booked, has NOTHING to do with your arrival time or anyone else's; there is no queue with "first come, first serve" which puts anyone at front of a "waiting line." Totally unplugged!! Junior was amazing every morning getting us umbrellas and chairs and setting them up on the beach. Please see our partners for more details. Great location comfortable Very Rude Inefficient Office Girls, We compared the lowest prices from 13 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 2 websites. Read more about possible travel restrictions before you go. Housekeeping was very helpful with leaving extra towels, great placebut get 2 rooms for any more than 2 adults. Free private parking is available at a location nearby (reservation is not needed). We liked being able to walk to the shops and restaurants and being on the beach! I asked her what I was originally quoted and she said she didn't know she actually made no sense and was playing games ,I said how did you know I was quoted something the day before if you don't see that reservation .I was getting so up set I just said to have the manager call me and she assured me she would leave all this information for her and haveHer call me at 8:00 a.m. Well 8:00 a.m. came and went and I got no phone call. Please note that all Special Requests are subject to availability and additional charges may apply. Search for Montauk Blue Hotel discounts in Montauk with KAYAK. There was one staff person who addressed a concern, quickly running to the store because their ice machine was broken, which I very much appreciated. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. ? Montauk Blue Hotel offers unparalleled beach access at at incredible value, situated steps away from some of the most stunning beaches in the East Hampton area; some of the area's iconic sights are nearby, including the iconic Montauk Lighthouse, three state parks and some of the best golf courses in the region. Without question, there was absolute NO EXISTING reservation made for this individual for the days in question. , I would like a room on the top floor with a full ocean view from my room. 108 South Emerson Avenue, Montauk, NY 11954, United States of America Check your booking confirmation email to find your booking number and PIN. We have an indoor pool. This 2 day mini vacation started poorly due to the unorganized rude office personnel. From the town you can get on the Hopper and travel to other parts without using your car. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. After their trip, guests tell us about their stay. Escape the ordinary at Montauk Blue Hotel. Rooms are contemporary, colorful and comfortable, offering views of some of the most breathtaking sunrises and sunsets imaginable. They had no answer for me as to why this was done to me over the past 2 days-and the games that were played !!! I love the location. The air conditioner would not remove the humidity from the room and so it always felt damp. The views were fantastic, I love the location. Nothing was resolved. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Vending machines are also available for snacks and drinks. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. For a specific room type please contact Montauk Blue Hotel Directly, they are both upper and lower. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Hotel is right on the beach. The girl said that she will place us on the list as arrived and we would get the next room as one opens. Beachside, salt air, barefoot in the sand"Shame the fencing is in the way" is a specifically planned and executed, man-made barrier, installed by the Army Corps of Engineer to keep our beach from eroding; without the safety "net" and underpinnings of the fencing (extensive sand bags), this Montauk portion of the Atlantic Ocean could easily and probably would fall into the ocean.We are mostly grateful indeed to be the beneficiaries of the multi-million dollar, government project that has hopefully saved our beach and properties. Location is perfect. Much appreciation for your review and personal reference. This property has taken steps to provide more sustainable and eco-friendly travel. If you booked through us and want to leave a review, please sign in first. I said it was fine and she Told me I Would-be getting an email to confirm my reservation. On the beach with direct views of the ocean. DO NOT BOOK THIS HOTEL AND IF YOU HAVE CANCEL Their employees are scammers and liars. When would you like to stay at Montauk Blue Hotel? Cancellation and prepayment policies vary according to accommodations type. Approximate prices in USD for a 1-night stay, We'll show you stays where you can have the entire place to yourself, This property has taken extra health and hygiene measures to ensure your safety is their priority. There are more repeat guests here than most other properties. She immediately asked me for my credit-card info and proceeded to book me 2 king suites on the 1st floor and for my inconvenience they will be next to each-other and assured me this was all taken care of .She said I would-be receiving an email to confirm all of this in the next 15 minutes. There was a problem loading the reviews. had chairs and umbrellas at no cost, easy walk to center of town, private balcony on 2nd floor. . This property is not currently for sale or for rent on Trulia. I loved that we were on the beach. House keeping still cleaning rooms. The carpets and walls were dirty. Choose the 1st floor if you prefer to walk out on to your balcony/deck with lounge chairs. This stay includes Wi-Fi and Parking for free, 108 South Emerson Avenue, Montauk, NY 11954, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Food can be delivered to guest accommodation. Stayed here for a few days just to relax and help my sister and her husband celebrate their 1st wedding anniversary. right on the beach! You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). WARNING DO NOT BOOK THIS HOTEL AND IF YOU HAVE CANCEL Their employees are scammers and liars. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There is no exception to this unless of course, another mistake was made but, we keep complete lists of all the daily arrivals and departures and your name was on the list.Problem here appears to be, your inconvenience and dismay that your room was not ready much earlier than our regular check-in time. The location was amazing. It was basic but fine for what we needed. Reviews are most valuable when they are original and unbiased. Thank you for your comments and I am truly sorry, you didn't like Montauk Blue.
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