We spotted a 4Runner and decided we would like one. So far I have asked them twice to refund my purchase amount. Ring turned up about I0 days later. They responded 4/8/19 (finally) that it had shipped. I paid by Mastercard and at this time I am waiting to see what they can do for me. She had a pair that was purchased in Ireland, and she lost one. Can not fault the products or service. I failed to check reviews on these folks so its my own fault. This site should be shut down. Report them to all local authorities in their area and your bank will trace where your money went to and youll receive help and justice these are federal charges that glencara is looking up! Over the weeks, I continued to ask about when it would ship. And again, no email notification of shipping info. Not! For a special Wedding Anniversary gift I bought a $1400.00 white gold ring. Meanwhile, the United States post office requires you to list the value on the form. the ring I ordered is beautiful and as depicted. I have sent them 2 separate messages asking were my order is and still have received no word back from them. On April 4, 2015 I placed an on-line order for a Claddagh Ring for my daughters birthday from GLENCARA Irish Jewelery ([email protected]) utilizing my bank mastercard as payment. Buyer beware of this poorly managed company. I saw a beautiful ring- advertised as diamond and gold- on the Glencara website. No reply. These two owned Stryden hurt many people, The contractor installed doors in my house that were not doors I ordered. I then contacted them and told them about their error and they informed me that they did not have the size I required, so I asked for a refund and shipped back the ring. Ive took legal action. This is a fake company that has the fine art of bluffing . Good fast delivery too. As the 3-7 day time period passed, I contacted GLENCARA vis the customer service number provided,1 866-567-7451 at which point the call was answered by a male with a heavy Irish accent advising they were backed-up in responding to emails and that customers shopuld leave an email prefaced with URGENT advising of their complaint. The rating for my purchase is 5 Stars out of Five. Anyone can write a Trustpilot review. I have ordered from here previously with no problems, however knowing I may not have my girlfriends Christmas gift is embarrassing and rather upsetting. You can imagine the upset this caused me. You cannot reach to company by mail or phone. After 10 days and more phone calls I emailed again an Urgent message only to get yet another automated response. Would another written letter to the stated returns address be worthwhile? And still no item delivered. Information provided by various external sources. Bottom line, learn from my mistake. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. I can see by searching Glencara I am not the only one being ripped off. They have confirmed that they got the ring back. I called Ireland about 6 times no one ever answered or returned my calls. Having seen previous reviews there are many reviews which accuse the company as being fraudulent. I ordered a necklace for my girlfriend and on December 10th I was told it shipped. If I do not get this before Saturday the 21st I will send it back for a refund and not order from this company again. I followed up again Monday this week, and it took 2 days for them to tell me that it was lost in shipping. The gold will not wear off as it has been given a very thick coating. The ring is priced at $39.95. They charged my credit card. That was the first clue that the ring was not what it claimed to be. I will probably have to pay for the long distance calls too. Promised . If youve been subjected to the same not receiving merchandise from glencara and ludicrous emails from a katie email myself and let me help you seek justice that or take legal action! I purchased a kitten on 9, Report Filed: Rebekah Donzelmann And Boyfirend Pitching a Questionable Investment retirement project Scheme Ensenada Mexico!! I am so taken back by, Fraudulent Broker Fred Golestani Involved In Theft, This company is a joke and should be put out of business, Manchanda Law Offices & Associates PLLC Review. I also received a free (!) Let me start with saying I have never written a poor review or complaint about any company. If you look at their Facebook page, you can tell they post only positive comments most likely written by themselves. Today is 4/25 and it still has not arrived. No emails, no calls no follow up. I could not under any circumstances recommend ordering anything from this company. Manipulate! The email I sent was answered with and automated reply saying I would get a response within a week. I brought the ring to a jeweler who used a diamond tester and also examined it under magnification, and he told me that the stones were CZ, not diamonds. For many years I have wanted a claddagh ring and I finaIly found the perfect one on Glencara website. I sent this in the beginning of July 2014 and have yet to receive my exchange, I have called the customer service number only to be told that the representatives are off the phones and responding to high volumes of emails, so with that I sent an email explaining what I did only to get an auto reply. Then 2 months later I get this appeal for me to have the credit card company to pay them fully. Thank you for your wonderful selection of jewelry! 6 weeks later it turned up today and the F****** thing was broke!!! On 3/26, I asked where it was again. If Im being accurate, I would say they are liars. Silver, gold, Claddaghs. They sent me an email saying it was shipped, what a surprise it wasnt here on her birthday! I also received an email saying my order had been shipped and then received an email stating the ring I ordered was out of stock and will be shipped at a later date. I live in the United States near Chicago, IL and was searching for a Christmas gift for my girlfriend. One address is nothing more than an actual federal express location!! It was a present for a friend but when it arrived it was a size too small. Sonya Locke/ Damewood , Tim Damewood Stryden Staffing Review, Firestone Complete Auto Care Store Review, If you are use to getting your vehicle repaired by a auto shop right the first time don't go to FIRESTONE. Still no Ring!! I ordered a ring from this company over 2 years ago. Here are 8 tips for writing great reviews. The ring l ordered was guaranteed to be delivered within ten days as l stressed l needed it for a special occasion. Free resize if its doesnt fit so as long my girlfriend likes it all will be well. I sent an email asking for more details. I ordered 2 claddagh rings on the 18th of december. I placed an order on 3/8/19. Ordered goods from the websyite and after long delay i recieved some of them, i decided to return some items under the return policy and they refused to return my money, cannot be contacted by phone and only after the intervention of credit card company did they return my funds, these people are frauds and chancers. Company cannot be contacted by thier customer service number or email address. I was thrilled, and so was my mom. Just about two weeks ago I checked the bank statement for the account and found out a company called Pure Leverage had been. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Report Filed: Sheryl Barlage John Barlage Cattery and puppy farm with fleas and tape worms New Virginia, Iowa!! Liars! We use dedicated people and clever technology to safeguard our platform. I hope that this issue can be resolved as soon as possible or I will take due action. They also had not purchased any additional insurance to cover any loss or damage. i received an original email to say it will arrive with 5 7 days that was 3 week ago. I have asked for a full refund over 5 times and no reply! I want what i paid for ! It also included an appraisal showing a value higher than the retail price. I waited an extra week, sent Glencara an email. Looking at the rest of the reviews I would never order off this company again. My mother was looking for a specific pair of earrings. This was a gift intended for someone special and the only thing this company has done so far with any promptness is take my money. If I could send pictures to prevent other people from buying from you, I would. NO HAPPY. I ordered a Ring on January 12, 2020 and still have not received this. Applause ! Ordered a necklace for my daughter-in-law's 60th birthday which arrived on time and beautifully wrapped!Deborah is very happy with it and wore it when she visited us the next day. The items arrived long after Christmas. I understand shipping and quality issues, but the number of times I was forced to reach out for updates (instead of them just being provided) and the amount of time it takes them to respond (longer than the 24 hours their site promised) just makes them not worth buying from. I hope to purchase more items in the future. Every now and them someone will manage to get a true review in, which is mostly negative. I definitely will purchase more items in the future with Glencara! 2022 Trustpilot, Inc. All rights reserved. I emailed again on 4/1/19, 4/3/19, and 4/4/19 to ask if it had shipping yet. Alamogordo, New, Report Filed: Universtiy Of Phoenix I want to start a class action for there lies and false reports on the class Phoenix Arizona!! The ring looked nothing as advertised. The measure of a great business is what they do when something goes wrong. They said time and time again that itll get shipped, but I dont know if I trust them this time. They have had over 18 months to complete this refund and they have failed to do so. Irish Made Claddagh Rings at the Lowest Prices, Best Quality! I have tried to trace it with USPS but they tell me it was not insured so they are unable to trace this. I got back their usual nonsense email saying that they are backlogged in emails and will respond in a week. So, I emailed and received a reply saying Im so sorry blah blah blah and said it has now been shipped, this happened 5 TIMES!!! You can read between the lines to figure out what they meant by that request. I contacted them again a week later and they said theyll ship it for a week. My very first order and parcel was lost during delivery to my home! So I waited again. Great customer service. If I was being generous, I would say this company had the worst customer service ever. What the hell is that?!! Very happy with the earrings purchased for a present. Then Glencara claims that they never got their items back so they dont have to return payments. Hi, i have paid for a ring from the above company. 20042022 Defaulters.com | Allrightsreserved. Excellent communication. Theyll steal from you! Every time I have rang it has been within this time. Extremely happy with the service and beautiful jewellery. That will in evidently be brought against them glencara abroad and I look forward to facing the thieves in court and will use all social media forums and outlets to expose them!!! I returned it to the returns address stated and asked for the next size up. But here I am now on the 23rd no rings, my order status says that the order is completed and I am concerned not only that my rings will not come in time for christmas but that I have been scammed. Dont do business with these folks, go to the reputable companies and pay the extra. Hi Delreta, We offered to create a new ring for you with darker rhodium and to refund your return postage. The company boasts of 4.9/5.0 ratings yet when you check the BBB they have a F rating. On the 4th day I still hadnt received an email to say it was being delivered, I had just received an email saying confirmation of purchase. I'll be sure to look them up in future. This case bothered me so much that I had to do it though. Glancara is without doubt the most incompetent company l have ever dealt with. The reviews & complaints posted about Glencara Irish Jewelry was submitted by a member or guest on this website. I subsequently forwarded several emails prefaced with URGENT as well as numerous voice messages none of which were answered. I, We went Hoy Fox Toyota to look for a new vehicle for the family. I have no idea where to proceed from here, as I have exhausted all avenues only to be met with a total absence of customer service. Our bank account is under surveillance (theyve tracked where my money went) I just dont want anyone else to go through this ive been grieving losses of family members and friends and they took advantage preyed on my weaknesses shame on them!!! Read more. Well I didnt really buy anything I just gave them my money. they will not respond to my emails.. i have been emailing every day for the past 2 weeks. Its been almost a month for me to wait for this item. Like everyone else I got the same lies on phone calls to Ireland from Canada. The original email actually says something along the lines of, all of our reps are answering emails and we wont be answering the phone. I ordered the ring last Thursday, December 12th and received an email to say it was shipped at 6.30am on Friday morning, the email advised that I would receive the ring either Saturday or Monday to which I havent received, I called their number and emailed numerous times and have heard nothing back. I was very pleased and happy when it arrived just a few days ago - a perfect fit. Im still waiting. We thought our first fiasco with the Montclair, CA store was a joke, in and out of there at least 7 times and the problem of a oil leak still wasn't fixed, the long of that is, we asked for a, I moved from California to Arizona in Janurary 2015. I had bought a Claddagh ring for my God Daughters Confirmation in March. I have now rang many times only to get the same automated message, that they cannot take the call as it is outside their business hours of 8am to 4pm. Thank you. I was unwilling to take the risk, so I paid for both tracking and proper insurance. Just purchased a ring, arrived as promised and looks fab. Follow-up emails also! They did not meet the guaranteed deadline, but eventually I did get my ring. I bought a Claddagh ring from the Glencara Jewellery company based in Galway Ireland. It was individually handcrafted by a Silversmith in Ireland. The ring was correct but they sent a silver cross instead of the locket. It's beautifully customary made, just what I've wanted! I called Glencara, and was told that all of the stones should be of the same quality. To which I let fed ex know the said company is livid that glencara has misled consumers that their shipping address is a glencara address I cannot imagine what federal express will do to them as I sent the correct representatives from fed ex screenshots that glencara has and are willingly and arrogantly using as a glencara business address do not place an order with them!! I could not afford to buy a solid gold one, so I search the Internet and found what I thought would be the perfect item. Applause ! Prompt shipping and excellent packaging. 2 days later, it was apparently still under production. Based on that conversation, I ordered the ring. This was the first time the term CZ was used. Thieves! Why would such a valuable ring be shipped like costume jewelry? GLENCARA you need to respond to [protected]@ymail.com so as to whether we can determine if there is merit for legal action and/or proceedings -She has exhausted every avenue in trying to reach out to you all have come to a dead end -She is waiting on a ring her email is again [protected]@ymail.com Hopefully you do right by the customer consumers deserve answers and products theyve paid for!
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