This property accepts credit cards and debit cards. They did a really good job of refilling and getting rid of the trash. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Fresh fruit, oatmeal, grits, biscuits and gravey, dry cereal, toast and yogurt. Pigeon Forge Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url Romantic Getaway Honeymoon Cabin with Indoor Heated Pool and Waterfall. When you visit be sure to say hello and thank her for her hard work. The hotel has a children's pool and a seasonal outdoor pool. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking not found double-check your booking number and PIN then try again. A Special Thank You is extended to Missy and staff for making our stay one we will never forget! Loved the full size shampoo bottles in the shower. And the pool keeps the kids busy for hours. Just what i was afraid of the room fit the hotel old and gross. Asked about: Queen Room with Two Queen Beds It was our 2nd stay and we family of 4 love it. The nearest major airport is McGhee Tyson Airport (TYS): 54-min drive, 36.1 mi/58.1 km. We are so glad you found the staff excellent and able to accommodate you. Sales Representative, Missy Grooms ensured that all was well from beginning to our final departure of the beautiful facility with such wonderful amenities. When an accessible room is requested or required, this property will not allow guests to book a non-accessible room. (score from 2307 reviews). Room 1206 air conditioner not good at all. Fees and deposits might not include tax and are subject to change. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. They're also applicable regardless of the comment's tone. 1-877-686-7829, Copyright, TermsofUse, and PrivacyPolicy. Can't wait to visit again and see new renovations. A fitness center and a computer station in the lobby are also available. Thank you again. I took photos but now i can't find them. Not overly crowded which we loved and definitely walking distance within several restaurants and shops., The property was clean, and it was in a great location., Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. The water slides were well monitored. You can only leave a review within 28 days after check-out. The pool and hot tub both up to par. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. This was our first visit, but definitely not our last. The kids zero-entry pool and water play area kept our littles entertained and smiling for hours. The water park has lifeguards on duty adding extra safety and the staff was courteous and kind. They are welcome back anytime. All distances are measured in straight lines. I didn't like that you had to walk outside in the cold to get to the pool and breakfast. The resort was very clean and the staff was friendly with safety being a high priority for the guest. You'll also find Titanic Museum and Hollywood Wax Museum within a short drive. The breakfast buffet was a plus. Thank you Joseph for staying with us. Over 150 teens. Tripadvisor performs checks on reviews. Right in town. Breakfast was good. There was also a fingernail on the floor next to our bed. The property was alright, it seemed somewhat outdated, but the rooms were clean. The breakfast buffet was the best scrambled egg sausage cereals All types of coffees, Fresh fruit make your own pancakes the food they over just goes on and on . I would highly recommend it to any family. We look forward to your return stay with us. We are glad you enjoyed a wonderful holiday and found the rooms clean. The location was convenient walking distance to The Island. Is parking available at Country Cascades Waterpark Resort? Country Cascades Outdoor Waterpark Resort is a 236 room non-smoking hotel. Read more about possible travel restrictions before you go. What are some of the property amenities at Country Cascades Waterpark Resort? This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide. Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or mountain views. Country Cascades Waterpark Resort Pigeon Forge, Country Cascades Waterpark Resort Hotel Pigeon Forge. Clean and spacious room. They helped everyone. I will pass on your kind words to our staff, and we hope you all return frequently. Booking.com does not accept responsibility or liability for any question or answers. We look forward to your return trip with us. We are glad you enjoyed your stay with us, and we hope you will return soon. To see correct prices and occupancy info, add the number and ages of children in your group to your search. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please check you have entered your email address correctly before continuing. Your contribution should be yours. , Will the water park be open in August ? My kids made at least 3 friends this trip., Breakfast staff was amazing and helpful it was organized and constantly stocked. The toilet paper and towels are like sandpaper. Does Country Cascades Waterpark Resort offer any business services? Kids enjoying all the waterpark amenities is something we love to hear. more. To save at this property, all you have to do is sign in. The provision of housing is linked to their trade, business, or profession. is there Restrictions because of covid with the pools and slides. Enhanced food service safety measures are in place. My first reaction upon entering was that it's VERY VERY dated. Ricky, thank you for staying with us and leaving such a positive review. Certain requests may come with additional charges. Even with construction going on it didn't bother our stay or the accommodations. Guests are required to show a photo ID and credit card upon check-in. We do close every 2 hours for a 30 minute cleaning. We are glad you found everything clean and cool and enjoyed our Grandma's Kitchen breakfast. Elizabeth, thank you for informing us about your recent stay. After their trip, guests tell us about their stay. All the employees working in the dining area were always asking if you need anything and were willing to wait on you Ill get you what you need it thank you very friendly and very attentive. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Julie was always smiling, made sure we had everything we needed and kept the dining room spotless. Wish the hot tub was a little bigger. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. The kids loved it. This is our guests' favorite part of Pigeon Forge, according to independent reviews. My room was on 5th floor, No issues with noise or air ever. Please reach out to us directly if you want to discuss anything further. Breakfast was good. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Pool access available from 9:00 AM to 10:00 PM. Contributions should be travel related. A microwave, refrigerator and coffee-making facilities come standard in each room at Country Cascades. lots to do there with your family., The waterpark was awesome. Pool is open, we do close it every 2 hours for a 30 minute cleaning period. The water slides were well monitored., The pool! I will pass on your kind words to Julie; she is a pleasure to have on our staff. We loved the water park and how extra kind the staff was! Special requests are subject to availability at the time of check-in and can't be guaranteed. Yes, guests have access to an indoor pool and a fitness center during their stay. We are open Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Lock in a great price for Country Cascades Waterpark Resort rated 8.5 by recent guests! if the writer is claiming to be someone else). If we find any, we delete them and, if necessary, take action against whoever is responsible. My kids made at least 3 friends this trip. My husband really enjoyed the stay too and her chairs in the pool that you could sit in and be in the water and stay cool. The facility is clean! Every room is equipped with a flat-screen cable TV, and ironing facilities. My kids and I had a great stay. Located in the best-rated area in Pigeon Forge, this hotel has an excellent location score of 9.2, This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA). Definitely recommend. We look forward to seeing you again soon. Cannot be more then 28 days between check-in and check-out dates. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Plenty of staff at waterslides and pools. We love hearing the grandboys had a great vacation, and you found everyone friendly and everything safe. Plenty of bedding and towels. Everyone at Country Cascades is friendly and helpful. 1 fresh fruit. Thank you again for staying with us. 1-877-686-7829, Copyright, TermsofUse, and PrivacyPolicy. we will definitely come back. The breakfast was a bonus and was great. The included breakfast was delicious and the perfect start to the day! For more details, please contact the property using the information on the booking confirmation. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Check your booking confirmation email to find your booking number and PIN. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. Nightly rate are getting to high for us to stay there as often as we use to. This property has taken steps to provide more sustainable and eco-friendly travel. The indoor po and hot tub were extremely small and packed. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Each review score is between 1 and 10. Own or manage this property? 1550830,1565080,1561950,1565670,1557030,1561220,1568250,1563880,1548020|4,1565870|4,1565870,1542720,1563710|2,1566560,1550830|3,1557080,1553180,1561630,1568250|3,1563710, Country Cascades Waterpark Resort (Hotel), Pigeon Forge (USA) Deals, Southern Gospel Music Hall of Fame and Museum, Personal or sensitive info (e.g. Beautiful Authentic Log Cabin in the Mountains! I won't be staying again and discourage anybody else to not get your hopes up by the picture. Free buffet breakfast is served daily from 7 AM to 10 AM. Last minute booking deals! We look forward to seeing you again soon. The hotel is very accommodating for our group victory Baptist church from North Augusta South Carolina. The kids had a great time., Breakfast was good. Thank you for the excellent review of your recent stay with us. Thank you for choosing to stay with us and writing such a positive review. Everything was clean but it needs updated. The outdoor water park was good too. Close to the island which is our favorite place to shop. A person helping you with making pancakes and refilling food items as needed. This is the version of our website addressed to speakers of English in the United States. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We are glad you had a good stay and we will look into the comments you made. The front desk staff is happy to suggest local wineries and restaurants. Easy to access. Refrigerators, microwaves, and coffee makers are other standard amenities. The property usually replies within a few days. Your dates seem to be a bit off. i couldnt keep them out of the water. Thank you again. What food & drink options are available at Country Cascades Waterpark Resort? Pool and water slides are a great bonus too and the kids loved it. Cleanliness measures at Country Cascades Waterpark Resort include mask requirements for guests, enhanced cleaning, hand sanitizer for guests, and contactless check-in / check-out. importing http://www.orbitz.com/Pigeon-Forge-Hotels-Country-Cascades-Waterpark-Resort.h22216-p2.Hotel-Reviews, There was an error importing /Pigeon-Forge-Hotels-Country-Cascades-Waterpark-Resort.h22216-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Pigeon-Forge-Hotels-Country-Cascades-Waterpark-Resort.h22216-p2.Hotel-Reviews, 2022 Orbitz, LLC, An Expedia Group Company. Renovated in 2017, Country Cascades Waterpark Resort offers a free water park, a children's pool, and free WiFi in public areas. We are glad you found the rooms clean. I love how it brings people together from all over. If you drive, take advantage of free parking. Contributions should be appropriate for a global audience. Many travelers enjoy visiting Old Forge Distillery (1.3 miles) and The McMahan Indian Mound (4.6 miles). Thank you again. Get the travel advice you need. Not a member? Breakfast staff was amazing and helpful it was organized and constantly stocked. Grandmas' Kitchen offers a full hot breakfast buffet. Front desk staff will greet guests on arrival. If you booked through us and want to leave a review, please sign in first. language, whether its just a rating or contains comments as well, etc.). Yes, free parking is available to guests. 1 Biscuit If the weather did not permit outdoor activities, we could have used the splash park. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Nearby attractions include Conway Twitty Tribute by Travis James (0.1 miles), Main Event Theater (0.2 miles), and Stages West (0.2 miles). If you stayed at this property through Booking.com, you can write a review. Couldn't use the hot tub because it was full (every day). Though parking is limited per unit, accessible parking is also available. The location was convenient walking distance to The Island., The staff was so friendly and helpful. Best place I have ever stayed on vacation!! Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Breakfast was nice everday. How is the breakfast items are served now since the covid-19 virus? Balcony view of the pool is a must with kids!!! Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. I stayed in the check in building. There was broken glass on thr floor of our room that I stepped on and had to pull out of my foot. After-hours check-in is not available at this property. Right in town. The Island in Pigeon Forge, a shopping and entertainment center, is 0.7 mi from the hotel. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference. There is a person at a separate stand serving eggs and breakfast meat. We hope you return soon. The Free breakfast was unbelievable. The staff was amazing and accommodating to any questions/needs my family and I had with such speed! Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We had 6 in our room with no issues! Went with my daughter and two granddaughters to Dollywood and stayed here 3 nights. is breakfast being served due to the covid. I will pass on your kind words to our staff, who genuinely want to deliver excellent service and a great breakfast in our Grandma's Kitchen. The pool and slides were covered by 3 or more life guards who were very attentive. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. management were constantly cleaning the tables and other surfaces when they weren't helping people. Booking.com does not accept responsibility or liability for any reviews or responses. Housekeeping was amazing also and helped with clean sheets after our kids had an accident. The only way to leave a review is to first make a booking. The staff was nice. It was easily one of the best in the area, a nice break after a day of site-seeing. Breakfast in our Grandma's Kitchen is the perfect way to start the day. This property advises that enhanced cleaning and guest safety measures are currently in place. Yes the waterpark is open. We are so glad to hear you had a fantastic time and enjoyed our family-friendly amenities. Get instant confirmation with FREE cancellation on most rooms! cant wait to come back next year! Excellent location show map, Excellent location rated 9.2/10! Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. My grand children age 14 and 5 said it was the Best the pool is a walk-in pool it is very nice I think he goes to 4 1/2 feet would you dont have to worry about the children get very deep water in the splash pad was also very nice for the little ones . Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Click here to read post guidelines. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Questions and answers should be property- or room-related. Tell us! We chose this property because of the splash park. Dollywood is 10 minutes' drive away while The Winery at the Old Mill is 4 minutes' drive. The pool! Cindy, thank you so much for allowing us to host your wonderful group of teens! Something went wrong please try again later. The breakfast was a bonus and was great. I love how it brings people together from all over. You can enjoy the water slides, swim in the zero-entry pool or just relax and sunbathe. Will you be changing refund and cancellation policy due to COVID-19 outbreak. Thank you again. We will look into your comments and hope you will return soon. Please note that all Special Requests are subject to availability and additional charges may apply. Before we took our trip I had read some reviews about country Cascades how the rooms werent cool and how the pool was so small. What you describe is certainly not what millions of guests have loved about staying with us. The staff was very friendly. Reviews are most valuable when they are original and unbiased. Children under 17 years old are not allowed in the swimming pool without adult supervision. The outdoor waterpark opens on March 11th. Thank you for staying with us and for the excellent review. Can you smoke outside the room on balcony? No, but guests can enjoy a heated pool at this hotel. 1-877-686-7829, Copyright, TermsofUse, and PrivacyPolicy. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. We are glad you enjoyed your time with us, and we hope to see you again. Overall it was a great place to stay. We were recently placed as one of the top 12 Family resorts in the U.S. We hope you do find accommodations in the area that meet your needs. Please enter your travel dates like this: mm/dd/yyyy. The tables were spaced 6 feet apart, they have a full drink station with juices, tea bags and mild to strong coffee options. we chose this resort for our children and they were absolutely in love with the place. Or shut down due to corona? Free private parking available at the hotel, Select dates to see this property's availability and prices. The waterpark area was very nice to have. We need both a check-in and a check-out date to check availability. The quality of the food was the best very fresh get me hard. As a member, you receive price matching up until midnight before check-in. What is Travelers Choice Best of the Best? Special requests are subject to availability at the time of check-in. Please enter the dates of your stay and check what conditions apply to your preferred room. Avoid using profanity or approximations of profanity with creative spelling in any language. Had several options. Ideally, we'd publish every review we get, positive and negative. This 236-room hotel welcomes guests with free breakfast and conveniences like a free water park and free in-room WiFi. Please be advised the property water park is open on a seasonal basis (weather permitting) from mid-March through September. Thanks! Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from March 11 until October 15. Country Cascades Waterpark Resort offers free cancellation on select room rates. The Williams Family (27 persons) was warmly received and accommodated from the moment we arrived at the Country Casdades Waterpark Resort in Pigeon Forge, TN. The breakfast and waterpark were awesome. Two Bedroom Deluxe Luxury Condo, Sevierville Tennessee (1726052). Sign up and we'll send the best deals to you. See more questions & answers about this hotel from the Tripadvisor community. 2 Scrambled Eggs Great location and walkable to many places. They did a really good job of refilling and getting rid of the trash. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Claim your listing for free to respond to reviews, update your profile and much more. The seasonal pool is open from March 11 to October 15. Love the water park!! Luxury Cabin with Private Indoor Pool and Theater, Cavern Cascades | Private PoolLuxurious InteriorCozy Hot TubStunning Views, Private Gatlinburg Honeymoon Cabin With Great Views Hot Tub Jacuzzi pool Table Fireplace Kitchen, Gatlinburg Town Square by Exploria Resorts, Westgate Smoky Mountain Resort & Water Park, Romantic Cabin on Fishing Pond-King Bed-Fireplace-Hot Tub-Free Wifi. Charles, thank you for taking the time to write a review. CST #2063530-50, To finish creating your account, please click the link we just sent to. The water park was awesome for the kids. It is delivered to your room: There was a problem loading the reviews. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Our staff goes through rigorous training to make sure everyone's day at the waterpark with is going smoothly. Which popular attractions are close to Country Cascades Waterpark Resort? We look forward to having you return soon. You're eligible for a Genius discount at Country Cascades Waterpark Resort! Megan and Julie in The dining room were excellent! Driving? Are the pools open during COVID? For additional details, look at the cancellation policy on Orbitz. The hotel. June 2020? The closest major airport to Country Cascades Waterpark Resort is McGhee Tyson Airport (TYS), which is about 23.4 mi away. 1-877-686-7829, Copyright, TermsofUse, and PrivacyPolicy. We are delivering a limited breakfast to guest rooms. Had several options. Taxes and fees that are shown are estimates only. Will the outdoor pool and water parks be open in March?? Featuring two major slide attractions, RiverChaser and RiverRun, as well as Splashaway Bay, a water activity center. Country Cascades Waterpark Resort has been welcoming Booking.com guests since Jun 9, 2011, Thank you for choosing to stay with us for the 2nd time. The kids loved it. Easy to access. Join now. Housekeeping was amazing also and helped with clean sheets after our kids had an accident., it was clean. Country Cascades Waterpark Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Thanks! Enjoyed the stay with the grandkids. Yes, guests often enjoy the mountain view available here. Onsite safety features include a smoke detector. Pool and water slides are a great bonus too and the kids loved it., The facility is clean! The most helpful contributions are detailed and help others make better decisions. We are glad you had a good stay and enjoyed breakfast in our Grandma's Kitchen. Guests are required to show a photo ID and credit card at check-in. This service may contain translations powered by Google. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. We hope you return soon. Due to covid 19 is the water park open on july 30- August 3, 2020. Promotional content will be removed. The property was clean, and it was in a great location. Which room amenities are available at Country Cascades Waterpark Resort? the resort is walking distance from so many different activities and places to eat. Certain services and amenities may be reduced or unavailable as a result. Since covid-19 is pool area open and operating like normal?? Country Cascades Waterpark Resort Features, 204 Sharon Dr 1 Block off the Parkway, Pigeon Forge, TN 37863-3219, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Stay-at-home policy for staff with symptoms. That's how we know our reviews come from real guests who have stayed at the property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Only a customer who booked through Booking.com and stayed at a specific property can write a review. Conveniently located restaurants include Sawyer's Farmhouse Restaurant, Sweet Frog Premium Frozen Yogurt, and Firehouse Subs. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Guests can enjoy free breakfast and free instant coffee during their stay. Try again. Since check out is at 11 can you still have access to the pool after check out? 2 Bedroom Deluxe with Indoor Water park Access. They also have " to go" containers so you can eat in you room if you prefer. Guests loved walking around the neighborhood!
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